Last Updated: 2nd of November 2023

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At LashXtend, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we collect it, and how we use, disclose, and share your personal information. Please take a moment to review this policy and understand how we handle your data.

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1. Information We Collect

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We collect and store various types of information, which include:

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• Information you provide directly to us, such as your name, address, email address, and payment details when you make a purchase or contact us.

• Automatically collected information, including your Internet protocol (IP) address, login, computer and connection details, purchase history, and session information, such as page response times and page interaction data.

• Personally identifiable information, including your name, email, password, communications, payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

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2. How We Collect Information

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We collect information in the following ways:

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• When you engage in a transaction on our website, you provide personal information necessary for that transaction, such as your name, address, and email.

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3. Why We Collect Your Information

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We collect both non-personal and personal information for specific purposes, including:

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• Providing and operating our services.

• Offering ongoing customer assistance and technical support to our users.

• Sending general or personalized service-related notices and promotional messages to our visitors and users.

• Creating aggregated statistical data and other non-personal information that helps us and our business partners improve our services.

• Complying with applicable laws and regulations.

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4. How We Store and Protect Your Information

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LashXtend is hosted on the Wix.com platform, which provides us with an online platform for selling products and services. Your data may be stored through Wix.com's data storage, databases, and their applications, all of which are securely hosted behind firewalls.

All direct payment gateways used by our company adhere to PCI-DSS standards, ensuring the secure handling of credit card information.

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5. How We May Contact You

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We may contact you for various purposes, such as account notifications, advertisements, dispute resolution, fee collection, surveys, updates about our services, and to enforce our User Agreement and applicable laws. We may reach out via email, telephone, text messages, or postal mail.

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6. How to Withdraw Your Consent

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If you wish to withdraw your consent for us to contact you, please contact us at info@lashxtend.co.uk.

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7. Policy Updates

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We reserve the right to modify this Privacy Policy at any time. We encourage you to review this policy regularly for any changes or updates. Material changes will be posted on the website with immediate effect. If you have any questions or concerns, please reach out to us at info@lashxtend.co.uk.

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8. Access, Correction, Amendment, and Deletion of Your Information

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If you would like to access, correct, amend, or delete any personal information we hold about you, please contact us at info@lashxtend.co.uk.

Your acceptance of this Privacy Policy signifies your consent to our data handling practices.

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9. Marketing and Email Sharing

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By using our services and providing your email address, you acknowledge that we reserve the right to use your email information for marketing purposes, such as sending newsletters, promotional offers, and updates about our products and services. We value your privacy, and you can always opt out of our marketing communications by following the instructions provided in these messages or by contacting us directly at info@lashxtend.co.uk.

Your privacy and preferences are important to us, and we respect your choices regarding marketing communications.